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Incident Details

All times are shown in UTC

22nd July 2020 07:08:19 AM

Database errors across all regions

We are seeing very high load in the database layer that is affecting all regions and are currently investigating.

22nd Jul 07:55 AM

Within 20 minutes of active management the load on our global database has returned to normal levels.

Our initial investigation indicates that customers using our Push registration and delivery APIs were most affected during this period.

We are investigating the root cause of this issue now and will continue to post updates as we know more.

We apologise for any inconvenience this may have caused.

Resolved

in 21 minutes