Incident Details

All times are shown in UTC

25th September 2019 11:54:00 AM

Elevate rate of 5xx errors in US-East-1

We had a higher than normal level of 5xx errors from our routing layer in us-east-1 between 11:54 and 13:17 UTC. We believe we have identified the issue, have instituted a workaround, and are working on a fix. Service should be generally unaffected as rejected requests will have been rerouted to other regions by our client library fallback functionality.


in about 1 hour