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Incident Details

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26th February 2019 12:00:00 AM

Occasional timeouts when querying channel history in some circumstances

In the last three days (since the 26th February), a small proportion of channels experienced timeouts querying channel history if a message was published in the same region as the query was made in within 16 seconds of the query being made. We are rolling out a fix now and looking into why this was not caught by our test suites. We apologise for the inconvenience.

Resolved

in 4 days