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Incident Details

All times are shown in UTC

29th January 2019 05:45:00 PM

Elevated error rates in ap-southeast-1

Users connected at the ap-southeast-1 region (Asia Singapore) may have experienced elevated latencies and/or errors in the past half hour.

Other data centers were unaffected, so client libraries should have transparently redirected traffic to another datacenter through normal fallback functionality.

As a precaution, we have shut down that data center; users who normally connect to ap-southeast-1 will now likely connect to either ap-southeast-2 (Australia), us-west-1 (California), or eu-central-1 (Frankfurt)

29th Jan 09:59 PM

The ap-southeast-1 region is now fully operational once again.
We're continuing to investigate the underlying issue.

Resolved

about 4 hours ago