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Incident Details

All times are shown in UTC

3rd December 2018 03:22:00 PM

Availability glitches in several regions

We are investigating abnormal availability metrics in multiple regions

3rd Dec 04:07 PM

The us-east-1 region is continuing to experience a very high rate of errors, so we are now redirecting all traffic away from us-east-1 to us-west-1.

3rd Dec 04:18 PM

Error rates are quickly returning to normal. There are still some residual issues which we are resolving first before we investigate the root cause of the faults in us-east-1 that triggered the high error rates.

3rd Dec 04:38 PM

Error rates and availability metrics are now back to normal.

We are currently running with one fewer region than normal. Traffic that would have gone to us-east-1 is now going to us-west-1. We will updated this issue once we have identified the fault and brought the region back online.

3rd Dec 06:42 PM

Traffic is now being routed to us-east-1 again.

5th Dec 12:10 PM

Please see the preliminary incident report on this incident: https://gist.github.com/paddybyers/3e215c0aa0aa143288e4dece6ec16285

Resolved

2 days ago