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At 5.13pm today, our database cluster experienced connectivity issues between the three regions the databases exist in. As a result, quorum writes for some operations failed because each a consensus between available servers was not possible.
Most of our realtime operations were unaffected during this time, however the following operations for some customers were failing:
- API Key creation
- Message history
At approximately 6.30pm the issue was resolved.
Resolvedin about 1 hour